Terms & Conditions, Priorities of Packages and Package Rate Plans |
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(1) |
Billing increments: 10 kilobytes for IP data sessions, 5 seconds for streaming, 15 seconds for voice and ISDN calls. Inmarsat also applies billing increments to all the intermediate CDR's, both for the uplink and downlink for background IP and on a combined basis for streaming traffic |
(2) |
Minimum durations: 50 kilobytes for IP data sessions, 30 seconds for voice, streaming and ISDN calls. Inmarsat applies minimum volumes separtely to both the uplink and downlink portions of data sessions for background IP. This applies to the first (partial) CDR. |
(3) |
Premium Packages are charged on a monthly basis and do not have rollover of unused money allowances to the next month. Flexible packages are charged up-front quarterly, semi-annual or annually and DO have rollover within that quarter, half year or year. |
(4) |
Prepaid: There are 3 BGAN Prepaid packages: Package 1: BGAN Prepay: one unit rate per service type, no ISDN/Streaming. Package 2: BGAN Prepay Geographic: different unit rates for background IP within and outside the region. Options available for China, Russia, Southern Africa, South Amer ica. |
(5) |
BGAN Prepaid is based on e-vouchers which are available in different denominations varying from 25 to 5000 units (all units have validity period of 730 days). Two type of vouchers: (1) SPS-BGAN vouchers (no ISDN/Streaming) and (2) BGAN only vouchers (support ISDN/Streaming, to be used with Prepaid package |
| (6) |
Money Bundle SCAPs (Shared Corporate Allowance Packages) allow you to use the money allowance against ALL BGAN services over a group of maximum 20, 50, 100, 175 or 250 SIM cards. There are SCAPs with a minimum duration of 3 months and 12 months. The 12 months SCAPs have a slightly higher discount t on the BGAN service charges than the 3 month SCAPs. |
(7) |
The 7.5 MB implied allowance for Postpaid Geographic packages is applied to in-regional usage only and does not carry over from month to month (no allowance for BGAN Prepay Geographic). |
(8) |
The starter plans and the 1 & 2 year bundle packages both allow for monthly roll-over allowances with annual up-front payments. |
(9) |
The Implied Allowances stated assume that all of the subscription is used for Standard IP MB's and shown to assist customers in identifying the best fit plan size. All BGAN services are available within the bundle and can be charged against the periodic subscription at the rates stated. |
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General Terms & Conditions |
- The date of activation counts as the first month of the contract (example a 12 months package activated on 12 April 2010 ends at 31 March 2011) |
- All activations automatically renew at the end of the minimum contract period |
- Activations are pro-rata, deactivations are based on a full month |
- All Packages have a minimum contract term (except Prepaid). Early termination fees apply in case a package gets deactivated before the minimum contract term is over being the total of the outstanding monthly subscription fees. High, Super and 12 months SCAPs have a max ETF of 3 months |
- In case where the Package option contains a money allowance then this allowance in the first month is also pro-rate. The applicable allowance for the first month is calculated based on the number of days (including the day of activation) in the month in which the Package is activated. |
Example: The allowance in the first month of a money allowance plan activated on 5 October 2010 will be 27/31 part of the total allowance of that month. |
- It is important to note that for the Hardware Bundles there is a restricted set of upgrades available, please refer to the document "BGAN from Stratos Pricing Rules and Terms and Conditions" for details. |
- If a SIM moves from one Package to another, it is either an upgrade or a downgrade depending on the priorities shown in the table below. A change to the same priority is treated as a downgrade. Please note that "1" is the highest priority. |
- If a SIM moves from a n existing Volume Allowance plan to a new Money Bundle plan this will be treated as an upgrade and no early termination fees will be applied, but a new minimum duration period will commence |
- On upgrade to a Money Bundle from an existing Volume Allowance plan it is not possible to carry over any unused MB or Voice Minutes allowance to the new plan. |
- In case of an upgrade other than to a Money Bundle as in immediately above term; then the SIM will NOT be charged for the subscription that relates to the remaining portion of the minimum duration period. Equally, any remaining allowance will not be carried forward into the new Package Rate Plan of the SIM. There are some exceptions to these rules, see BGAN Pricing Rules manual |
- In case of a downgrade, an early termination fee applies: The subscription that relates to the remaining portion of the minimum duration period will be charged. Any remaining allowance will not be carried forward into a new Package Rate Plan of the SIM. There are some exceptions to these rules, see BGAN Pricing Rules manual |
- With effect 1st September 2010, Package upgrades/downgrades can utilise the new feature in Stratos Dashboard and no longer require a SIM deactivation/reactivation. The Package change becomes effective immediately. Please note that if this is done during the month that the full month of the existing package is still charged + pro-rate the first month of the new package |
- Rate Plan upgrades/downgrades become effective at the first day of the next month. |
